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Empower Support Teams

Provide a personalized one-on-one support experience. Boost productivity and collaborate behind the scenes.

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Ticketing & Email Management
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Build Relationships

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Share Knowledge

Everything is at your fingertips with smart search, whether it's public docs site or internal knowledgebase.

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Be Helpful 24/7

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免费翻国外墙的app and knowledge base tightly integrated. Eliminate repeat tickets by showing related articles to customers and easily reference articles in tickets.

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Crowdsource Your FAQ

Involve customers in building a collection of relevant questions and answers. An always up-to-date FAQ with insights from customers as well as team members.

Issue Tracking

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All of the Above. One App.

Tickets, email management, customer community, feedback, docs & knowledge base seamlessly integrated in one customer service platform.

Awesome Customer Service in Every Industry

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Helprace customers make mobile apps, manufacture plastic goods, create audio solutions, develop geographic information systems. They work in chemical, real estate, and blockchain industries.

Customer Service & Help Desk Software

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